FAQ

What is a Pre-Order?
A pre-order means you are purchasing a product before it officially becomes available. By choosing this option, you agree to the wait time, which can take up to 6 weeks in total (this includes shipping to us and then out to you).

When will my order arrive?
For all pre-order items, please allow at least 4–5 weeks for your order to arrive with us before it is dispatched to you.

Should I size up or down?
All of our sets are designed to be oversized.

  • For a looser, baggier fit, we recommend sizing up.

  • For a slightly more fitted look, you may prefer to size down.

Will there be a Men’s or Kids’ range?
Our Setema Kids range is now available!
Men’s sets are being explored but are not yet available for purchase.

Shipping Times

  • Australia: 2–3 business days

  • New Zealand: 4–7 business days

  • Other Countries: 5–12 business days
    (Please note: these are estimates only.)

USA Shipping Update
Australia Post has temporarily paused parcel deliveries to the USA and US territories due to new tariff rules. Shipping is expected to resume by 25 September 2025.


If you have any other questions that aren’t listed above, please reach out to us at:
📧 CONTACT@SETEMAOFFICIAL.COM

💛 Thank you for supporting Setema!

Made with love always,

Setema.

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