Returns
Return Policy:
- Return must be within 15 days of delivery
- All shipping fees at the original time of purchase are non-refundable
- Contact must be made before any returns
All items to be returned back:
- Unworn
- Unwashed
- With all tags attached
- No stains/holes
- With the original invoice attached
- No markings, dust, hair, makeup
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PLEASE NOTE:
CUSTOMER WILL BE LIABLE FOR ANY SHIPPING EXPENSES TO AND FROM US
ITEMS MAY TAKE UP TO 3-10 BUSINESS DAYS TO REACH US AND ONCE WE RECIEVE YOUR ITEM, WE WILL LOOK TO PROCESS IT AS SOON AS POSSIBLE.
EXCHANGES
In the case where you need to exchange sizes, we will be able to do so, provided that the items meet the criteria above.
Customers will be liable for shipping costs to and from us
REFUNDS
STORE CREDIT OR AN EXCHANGE OF SIZE will only be applied to customers unless discussed otherwise
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To avoid any issues and delays, please make sure you carefully read and choose before you purchase
TO PROCEED WITH YOUR RETURN/EXCHANGE, PLEASE SEND US AN EMAIL AT:
CONTACT@SETEMAOFFICIAL.COM
Made with love always,
Setema.